Training Within Industry has a rich history of sustainable improvements dating back to the 1940s. Today’s TWI Institute clients are no exception to this success and, in most cases, far exceed past results. The improvements go beyond standard metrics; these clients are achieving real organizational change plus employee engagement and empowerment.
Past History of Success
The TWI Service’s mission from the start in June 1940 was “to help industry to help itself to get out more materials than have ever been thought possible.” The TWI founders monitored 600 companies to gather data to evaluate performance. The data leaves no doubt that TWI contributed to winning the war of production.
- 86% increased production by at least 25%
- 100% reduced training time by 25% or more
- 88% reduced labor-hours by over 25%
- 55% reduced scrap by at least 25%
- 100% reduced grievances by more than 25%
Read these historical case studies:
Present Day Successes
Virtually all companies that implemented TWI in the last 10 years have experienced impressive results. These include a decrease in errors as a result of improved training, reduced change-over times due to improved methods and an improvement in employee morale and engagement by giving employees a method for putting their improvement ideas to practice. As part of an overall Lean or continuous improvement strategy many have seen significant improvements in profitability and operating income. In one case, a 300% improvement in operating income crowned a long list of other results.
- ESCO Turbine Technologies TWI Job Instruction - the Foundation for Standardized Work
Summary: ESCO credits the TWI for reducing rework by 96% in a two year period and maintaining that high level of quality since.
- TWI Summit 201 Session: How to Deploy TWI with Continual Improvement
Summary: TWI: The missing link, learn how to integrate TWI into a Lean production system.
- Albany International Case Study: 2009 TWI Summit
Summary: Discover some common mistakes and pitfalls to avoid when doing an initial implementation of TWI.
- Robot Assembly Project
Summary: Teaching Young Children, a non-traditional application of TWI in a grade school technology project.
- Currier Plastics
Summary: Locking in Improvements, see how Currier applied TWI with their Kaizen events, establishing Standard Work and improved profitability by 3%.
- Nixon Gear
Summary: TWI was responsible for getting a lean implantation back on track with impressive results. View video
“The TWI programs have a long track record of dramatically boosting productivity and quality almost wherever they are used. They might well be the most successful supervisor training programs ever developed, in terms both of the numbers of people who have gone through them and their impact. Over the last four decades, they have supported the kaizen efforts of some of the world’s most efficient companies. In particular, they played a central role in the conceptual development of lean production and in instilling its most important principles in the minds of millions.
The three TWI programs – Job Relations, Job Methods, and Job Instruction – were carefully designed by some of the best training and management experts in U.S. history, and rigorously field-tested before general release. And as you will see, their message is unique. In five punchy two-hour modules, each course usually causes profound and lasting change in the way participants think and act.”
Dr. Alan G. Robinson, award-winning author, educator, and consultant has studied the impact of TWI on businesses for several years.
“We had a brand new employee; the team leader had left for the day so I had to set her up on a packing job. I prepared myself first and went through the steps (the JIT Four Step Method). She did a perfect job without mistakes.” Shop Floor Supervisor
“This was my first course in how to be a better trainer. I am going to teach it to my 5 leaders”. Production Supervisor
In response to the question “Do you feel taking this course has helped you to be a better supervisor?” the supervisor wrote; “Yes, I know that when I train someone, it will be done right, safely, and efficiently.” Production Group Leader
“This would have been a perfect course when I started as a leader, 20 years ago!” Shop Floor Supervisor
“Simplicity is elegant; the program addresses fundamental human needs.” Director of Corporate Development
“What I enjoyed most about this course is the real life problems brought in and used to learn the method.” Shop Floor Supervisor
“What I like most about this course is “the practicality of the concept. It’s simple and it works!” VP Operations
“Replaced multiple size arbor spacers with one universal spacer to reduce set-up time for a grinding operation.” Machine Operator
“JMT produces immediate and dramatic results. Because the training starts with a baseline, it is easy to document and demonstrate measurable results. Clearly demonstrates the return on investment (ROI) that can be obtained from workforce training. This is a huge benefit because historically training has not been able to demonstrate specific bottom line results.” Consultant