TWI Institute Insights Blog
The job of a supervisor does not end by knowing the work and training the employees. The supervisor must also secure maximum cooperation from each individual person.
Essential to helping people learn and grow is knowing what they are feeling and understanding their opinions. Learning how to grasp those opinions and feelings is thus pivotal.
An Operations Manager at a winery in Australia has often said “You know when something new is worthwhile because it complements and strengthens what is often already in place.” The Toyota Kata patterns fit right into A3s and strengthens them; they don’t replace A3s.